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What Our Customers Have to Say About Us
Atlanta Luxury Watches has 100s of 5 star reviews online.
A few months ago, I purchased a Rolex DateJust from Atlanta Luxury Watches. Ray, Taylor, and the staff were extremely knowledgeable and could not have been nicer. I looked everywhere, and they truly had the best prices in town. Its been about 3 months and I am still so pleased with my purchase and glad that it came from Atlanta Luxury Watches!
Riley Young
5 stars and I highly recommend this place for the simple fact that they didn't have to give me the time and day since I wasn't buying any high end watches, yet they still went above and beyond to help me out. I took my non luxury watch to get its battery replaced. Compared to the mall and other places that were charging $30-$40, Atlanta Luxury only charged me $10. In addition, a few days after my battery was replaced, I kept having to reset the time every few hours. I went back to Atlanta Luxury and they fixed the issue and didn't charge me anything additional.
Soheil
A wonderful experience! Never having had a custom ring made, I had no idea of the process. Ray was patient with me and made it so easy. I absolutely love my rings! They are gorgeous!!! Everyone comments on how pretty they are. Thank you Matt and Ray!
Cynthia Dawson
This was my first time buying a Rolex they taught me everything I needed to know about a Rolex watch the customer service is good and they also have the best prices on they watches they are really good people over there
Allaboutit Entertainment
Got a watch and sold a witch with Matt. These guys are the best to deal with. Always show great hospitality when I’ve come into the store. Sold my watch for top dollar, but also gave me a great deal on my new watch. I will be back to see these guys for sure.
Shawn Bhimji
I went to ALW for the 1st time on Friday and I must say I was completely impressed by the customer service I was provided. Ray the owner was extremely helpful and took great care of my new watch purchase. I will definitely go back for future services and purchases. I highly recommend!
Samantha Badger
These people are so nice. Ashley is great! Mr Ray while I was looking at watches fixed my other watch with a quick adjustment and he didn’t even have to tell me it was fixable. Like a neighborhood family owned biz.
Andrea Burroughs
I've been collecting watches for years, and while I have encountered knowledgeable staff, great selection, great service and great prices before, it is almost impossible to find all four at a single shop. Atlanta Luxury Watches is a refreshing exception to this rule. Knowledgeable staff: I worked with Ray (the store owner) and he knows the ins and outs of all the pieces he has stocked as a true enthusiast should. We had a great conversation about specific models and the industry in general. Great selection: I saw everything from Patek Phillipe to Cartier. I’ve not seen a larger selection of popular steel Rolex models in quite some time, which was the purpose of my visit. Ray had the exact model I was looking for in like new condition. Great service: Ray and his wife are in the business of creating relationships. Both were extremely friendly, patient and not pushy. I wandered in without an appointment and was greeted warmly. Ray was extremely accommodating and went above and beyond to make sure the buying experience was exactly what I was looking for. He was honest and transparent about pricing from the beginning, and gave me space to make a decision without hovering. I feel very confident in my purchase and will definitely return for my next timepiece. Great prices: I got a solid deal on a popular steel Rolex, and without any haggling. As I browsed, I noticed prices that were comparable to online-only stores and watch forum deals. I’m very excited to have found a physical location with friendly staff and fair prices. I’m so glad I stumbled across this store, and know where I will look first for my next purchase.
Travis Moore
I have always had a great experience with ALW! The Team is always super friendly and Ray is "the" watch guy! In today's watch market (especially Rolex), having a friend who is willing to work with you and provide advice / help is pretty dang important! I have purchased a watch here and have had one serviced, they stand by their work and are super competitive on pricing. The best part is that I know if I have any issues - they will always take care of me! I will be buying my watches from ALW and Ray, especially my Rolex pieces! Ask around Atlanta, anyone who is in the watch hobby / business knows Ray - he has some experience under his belt!
Jake Duffy
Awesome experience, 10/10 would recommend and will definitely be purchasing a watch from here again. Ray was extremely helpful not only throughout the search process but also AFTER I bought the watch. Any time I need a bracelet swapped or have any questions about the watch he is always helpful. He also never asked the "What's it going to get you to walk out with this watch today?" question - which was asked at every other store I went to. He was never pushy or anything like that and was more concerned with me selecting the right watch and being happy with it long term than making a sale. Ray is a great guy, definitely ask for him when you go! Cant wait to make my next purchase from Atlanta Luxury Watches! Also will echo that he cares more about building a relationship than making a sale as others have also stated here.
Andrew Starcher
I was excited to make my first luxury watch purchase and did a lot of research and went to several stores before Atlanta Luxury Watches was recommended to me. Living out of state, I decided to make a trip to Atlanta after reading all of the reviews and am so happy that I did. They were more than accommodating and helped me get the perfect watch that I just love. Oh and I accidentally bought some beautiful diamond earrings while I was at it! It was that great of an experience. This will be the only place I shop when I need any kind of fine jewelry!!
Heather Brehm
I purchased my first Rolex watch here. I went to another company to buy another Rolex and had less than a pleasant experience. I went back to this establishment and almost forgot what a great experience I had the first time. The owners are very personable and inviting. They will work with you to keep you as a customer. Both times I’ve dealt with Ray, he knows his stuff and will do what he can to make you happy. I will always recommend this company.
Paula W
What an amazing experience! Ray & Matt were both so patient with me - friendly and respectful and helped educate me by answering all of my questions. The inventory provided me with fantastic options, but once I decided on "my" watch- they really worked with me on the pricing options. I would highly recommend this friendly, knowledgeable team at Atlanta Luxury Watches & Jewelry to any friends or family. I'm confident they will have a great experience just like I did! I now own an incredibly beautiful watch and will be back for more gifts for myself again soon!